If you believe you have been affected by a payment scam or fraud linked to a Banking Circle issued account, please complete the following steps:

1. Contact your bank or financial institution to notify them of the fraudulent transaction, including the source of the fraud (i.e. the name of the account or organisation you sent the payment to).
2. Fraud is a criminal offence and we would strongly encourage you to report fraud to the police in your jurisdiction.

Please note that we cannot process or respond to any complaints, inquiries, or fraud reports unless all required and necessary information is provided. Incomplete submissions may result in delays or an inability to address your issue. By submitting your information, you acknowledge that your personal data will be handled in accordance with our Privacy Policy. This may include sharing your data with our clients as necessary for the investigation or resolution of your request.