Bounce-back banking: 5 markers for success in delivering SME financial services
Our latest white paper shares strategies for success in delivering better financial services for SMEs. We have carried out a detailed study into the attitudes of SME business leaders across Europe, and have revealed a significant gap between their needs and expectations, and the quality of advice and service they receive.
This report sets out concrete areas where financial institutions can adopt new approaches to support small companies for a profitable, sustainable future in the next normal after COVID-19. Ultimately, achieving total financial inclusion for SMEs requires a joined-up ecosystem, where various financial providers connect their solutions.