Job application

Product Owner, Commercial CRM

Join our team

Are you an experienced Product Owner with extensive CRM experience who can help us scale our business? Then look no further!

We offer you the chance to be a part of a truly international and vibrant company with more than 450 skilled and dedicated employees worldwide, who are all passionate about creating next-generation mission-critical financial services infrastructure and leading the rise of a super-correspondent banking network.

The position and why we need you

At Banking Circle, we want to make an impact that pioneers the industry and creates instant value for our clients. But we also want to be a best-in-class employer where innovation and career development is going hand in hand.

We have an ambitious plan to strengthen our commercial organisation by becoming much more data-driven, introducing a more structured approach to pipeline management, and improving the client journeys. As Product Owner on our new commercial CRM delivery stream, you will be responsible for CRM initiatives that support these ambitions. This includes areas such as marketing, sales, and client service. You will be responsible for managing roadmaps, priorities, and requirements needed for CRM to successfully deliver our commercial ambitions.

You will be part of a dedicated team with a Business Analyst, Product Specialist, developers, UX Designer and a Scrum Master, and you will report to our Head of Business Solutions.

Key Responsibilities

  • ​Contribute to getting the new commercial delivery stream successfully off the ground
  • ​Manage roadmap and backlog for the commercial stream based on a deep understanding of objectives and needs in the commercial organisation
  • ​Ensure clear priorities and direction for the commercial stream in the CRM team
  • ​Ensure that the team always has an adequate number of prepared tasks to work on
  • ​Be hands on doing business analysis, writing user stories and being part of the daily agile routines in the team
  • ​Define clear goals and KPIs to ensure that it is clear what success looks like and how to measure it
  • ​Collaborate with UX designer in CRM team to ensure that CRM improvements are supported by UX research, design, and test where relevant

Skills & Qualifications

To be the right candidate for this position, we expect you to have a relevant educational background within IT or Business, and 5+ years of working experience in an applicable role where you have a minimum of 2 years of experience working as a Product Owner in an agile development setup.

Experience with CRM in a commercial context is key to succeed in this role. If you have experience with Microsoft Dynamics, this will be seen as a definite plus. You can scope projects with MVP scope and subsequent releases, and you have a good technical understanding and ability to be part of technical discussions. Furthermore, you have a proven track record of requirements gathering, scoping and driving development work based on design thinking and user co-creation.

As a person, you are a great team player with a proactive mindset, and a structured approach to problem-solving and planning. You have excellent collaboration and communication skills, and you can be both strategic and hands-on.

As Banking Circle is an international company it’s a requirement that you are fluent in English, both verbally and in writing. If you master other relevant languages, it will be an asset.

The position will be based at Banking Circle’s office in Copenhagen.

Join Banking Circle

If this position has caught your interest and you have what we’re looking for, then please send us your resume and application via the apply link. As we will be conducting interviews continuously, we urge interested candidates to reach out as soon as possible. If you have questions about the position or what it’s like to be a part of Banking Circle do not hesitate to contact Katja Linnea Serritzlew, Global Recruitment Partner on kals@bankingcircle.com (No agencies please).

Banking Circle offers a competitive compensation package and a dynamic and collaborative culture that values personal initiative and professional achievements. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, age, religion, sexual orientation, national origin or any other characteristic protected under federal, state or local laws, regulations and ordinances. Please note that we do not accept applications by email.

Want to learn more?
Talk to us today

A member of our team of specialists will be happy to help

Contact us