Do you want to work at the very frontier, with the integration of new clients onto our award-winning international payment platform? Do you possess the necessary skills and attitude to set your footprint within a high-performing team, and have a keen interest in delivering multiple client integrations of top quality? Then this might be exactly what you are looking for. We offer you the chance to be a part of a truly international and vibrant company with more than 450 skilled and dedicated employees worldwide, who are all passionate about creating next-generation mission-critical financial services infrastructure and leading the rise of a super-correspondent banking network.
The position and why we need you
At Banking Circle we want to make an impact that pioneers the industry and creates instant value for our clients. But we also want to be a best-in-class employer where innovation and career development go hand in hand.
To support that and our exciting growth journey, we are looking to hire a highly skilled Integration Specialist who knows how to manage and deliver an excellent integration experience for new clients, often given a tight schedule. You will be the first service touchpoint for new clients, thereby hugely impacting their “first impression” experience with Banking Circle. To succeed, you will have to collaborate with most business areas within Banking Circle, covering Sales, Product & IT developers as well as our Core-operations.
Key Responsibilities
- Interact with clients to discuss requirements and agree timetable
- Planning, structuring and delivery of various new client onboarding/ integration tasks
- Supporting client with technical queries relating to plan, setup, and solutions
- Host regular project meetings to keep stakeholders informed
- Working with stakeholders and relevant business areas to deliver on client requests
- Working with relevant external service providers (if required)
- Ensure agreed work is processed to meet contractual requirements
- Ensure relevant internal stakeholders understand client’s specifications
- Accountable for that all task documentation conforms to regulatory and compliance requirements prior to client sign off
- Structuring and prioritising internal capacity
- Manage MIS reporting and KPIs for all implementations
Moreover, you will need to develop and maintain a holistic understanding of Banking Circle, its products offering and downstream processes.
Skills & Qualifications
To be the right candidate for this position, we expect you to have a relevant educational background and a demonstrated capability from a similar role, such as client integration specialist, implementation manager, or technical sales support, with a minimum of 3-5 years of experience.
We are looking for an experienced person, preferably with knowledge of the payment industry and the following skillset:
- Excellent Microsoft Office skills
- Strong attention to details, the ability to identify problems and risks – and to resolve these effectively
- A talent for planning, structuring, and organizing
- A solid Commercial awareness and the ability to apply this in your daily work.
- Strong technical capabilities
- An understanding of REST API and experience in using SQL is considered a strong plus for this role
- The ability to work well under pressure while delivering great client service
- Strong relationship building skills
- Top team player at heart.
As Banking Circle is an international company it is a requirement that you are fluent in English, both verbally and in writing. If you master other relevant languages, it will be an asset.
The position will be based at Banking Circle’s Office in London.
Join Banking Circle
If this position has caught your interest and you have what we’re looking for, then please send us your resume and application via the apply link. As we will be conducting interviews continuously, we urge interested candidates to reach out as soon as possible. If you have questions about the position or what it’s like to be a part of Banking Circle do not hesitate to contact Simon Scott Hansen from our People Team on +45 31493650.
Banking Circle offers a competitive compensation package and a dynamic and collaborative culture that values personal initiative and professional achievements. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, age, religion, sexual orientation, national origin, or any other characteristic protected under federal, state or local laws, regulations and ordinances. Please note that we do not accept applications by email.